01
Field operations
Ran field operations in HVAC and chimney service across the Philadelphia tri-state area.
01 / Builder + Operations
DarrenMassey
A builder and Senior Operations Manager who runs field service operations and ships the software that powers them.
- Role
- Senior Operations Manager
- Field
- HVAC and chimney service
- Lab
- DigiMass AI
02 / Journey
The Journey
From field operations to the software those operations needed.
02
The gap
Saw the gaps in off-the-shelf software.
03
DigiMass AI
Founded DigiMass AI.
04
Operating systems
Built operating systems for each company.
05
Today
Runs field service operations and ships the software that powers them.
03 / Dev Lab
DigiMass AI Dev Lab
The companies he runs needed real software built around how they actually work, not another vendor.
Work order / builds
- Builds
- Websites, operating systems, mobile apps, and client portals.
- For
- Quality Air HVAC
- H&L Chimneys and Associates
- Black Ink Property Development
- Outside partners
- Bench
- An AI agent team plus Cursor.
- 01Websites
- 02Operating systems
- 03Mobile apps
- 04Client portals
04 / Products
Products & Builds
Websites, field tools, operating systems, and partner builds.
02iOS app Quality Air Field Technician
Field technician app for Quality Air HVAC, live on the App Store.
03Operations system Quality Air OS
Operations system for dispatch, jobs, and sales.
No public link
04Website H&L Chimneys and Associates
Website for H&L Chimneys and Associates.
05Operations system H&L Chimneys OS
Operations system for intake, jobs, and scheduling.
No public link
07Website Black Ink Property Development
Website for Black Ink Property Development.
09Social desk DigiSocial
Social media command desk.
No public link
11Studio DigiGaming Studios
Game studio, a DigiMass AI company.
No public link
12Partner website Bilal Capital Holdings
Partner build: website for Bilal Capital Holdings.
05 / Operations
Operations Leadership
Darren is Senior Operations Manager for Quality Air HVAC, H&L Chimneys and Associates, and Black Ink Property Development.
Day to day, that is dispatch and scheduling, technician teams, customer experience, estimates and job flow, and the systems behind it.
01
Dispatch and scheduling
02
Technician teams
03
Customer experience
04
Estimates and job flow
05
The systems behind it
STA-02
H&L Chimneys and Associates
Senior Operations Manager
hlchimneysandassociates.com
STA-03
Black Ink Property Development
Senior Operations Manager
blackinkpropertydevelopment.com
06 / Contact
Contact
The work is field operations and the software that powers them.